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In case you need support for an outlook-stuff.com program please proceed as follows:
Please look up the help file of the program in the first instance (Start -> Programs -> ESM-Tools -> %PROGRAM NAME% -> Help).
In case you could not find the desired information in the help file please look up the FAQs. May be the several Workshops and/or the article Restrictions of the private license can answer some questions too.
If you couldn't make a find please send an email with the following information to ensure a quick processing:
- Program version (look it up in the window title of the program)
- Outlook® version with Service Pack
- Error description which is as precise as possible and reproducible
Questions to orders
Please ask questions for pending orders directly to the e-commerce partner ShareIt, therefore this questions cannot be answered by EDV-Service Marchert.
Remote Control
By means of a remote control it is possible to directly look for problems on your computer. You can see all actions and still have control. Searching for error via remote control to fix problems which may be caused by tools from outlook-stuff.com is free. If you want another remote control please ask for prices before.
To start a remote session, please click into the picture below and confirm the appearing dialogues with Run (Internet Explorer) resp. Save and then Open (FireFox). No Software is installed on your computer by conducting this process.
After some seconds the remote session starts. May be you have to allow access to the Internet through your firewall. Please call +49 (911) 3 68 68 08 to find out if support is possible at the moment.
The data transfer takes place with 128-bit encryption.
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Support
